Computer System:

ARM implement ERP package.

This package facilitates the integration of all ARM business processes to have a reliable information source that helps in making the right decision at the right time.

ARM has it's own IT staff, they are responsible for all IT activities (both software and hardware)

This system helps us in :

. Inventory control. (lot tracking, barcode system,.....etc)
. Purchase Order Processing (PO issuing, status tracking,...…etc)
. Sales Order Processing (Sales Quotes, Orders, Back Orders, Invoices and Returns, Tender Analysis, …etc)
. Receivables Management AND Payables Management.
. Customer Relationship Management (Sales representatives follow-up and monitoring, Sales achievement Vs Target, …etc)
. All financial activities.
. Bank Reconciliation (Customers' L/G tracking and Suppliers' L/C tracking, …etc)
. Payroll and Human Resources Management.

Our Clients

Direct Sales from ARM Warehouses to End User. In such a case, we act as an importer to suppliers whom we represent. Imported products are stored in our warehouses before being delivered To customers before delivery.

Indirect Sales from Suppliers to End User. In this case, ARM promotes the products and the customer imports directly from supplier. Indirect sale is used mostly for customers who are exempted from custom duties, Taxes and stamps Also; it is used in international and turnkey tenders where ARM is making the Marketing, sales, Installation, training, warranty and maintenance activities.